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7420 Alban Station Blvd. Suite B200 Springfield, VA 22150

           571.297.1324

©2018 SHR Consulting Group

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IT Service Operations

Our trained technicians and systems administrators are as at home in front of a Windows PowerShell Command Line Interface (CLI) as a Linux CLI, whether supporting management functions such as service provisioning, network configuration, and/or fault management. They possess industry certifications such as:

  • MCITP

  • MCSE

  • Microsoft MCSA

  • Red Hat RHCE

  • CNE

  • Cisco CCNA

  • Network+

  • Linux Professional Institute

  • Linux Foundation Certified Engineer and System Admin among others

When our team is on call and a problem arises, SHR administrators work to quickly diagnose and fix the issue.  We incorporate teamwork and communication skills to install and configure hardware and software, as needed.  This includes not merely deploying software patches, but also preventing break-ins and other security problems with preventive measures.

Our administrators are highly skilled in areas such as:

 

  • Analyzing system logs.

  • Applying O/S updates and configuration changes.

  • Installing and configuring new hardware and software.

  • Adding, removing, or updating user account information.

  • Answering technical queries and assisting users.

  • System performance tuning.

  • Ensuring that the network infrastructure is up and running.

  • Configuring, adding, and deleting file systems.

  • Responsibility for security.

IT Capacity Management

Operations & Business

Support

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IT Strategic Management

IT Service Operations

Ubiquitous Communication

& Collaboration

Network & Datacenter

Infrastructure

Software Defined Cloud Solutions

Cyber & Information Assurance

IT Risk Management

In addition, we help with the upkeep of firewalls and intrusion detection systems, specialize in Windows Active Directory (AD) Services and Linux Local Directory Authentication Protocol (LDAP), and ensure your Identity and Access Management (IDAM) Services are reliable and secure.