Services

Information Technology Services That Drive Innovation


At SHR Information Technology Services, we specialize in designing innovative self-healing data centers, seamlessly integrating advanced cybersecurity and software applications, and providing comprehensive support for existing SaaS solutions. We are dedicated to empowering our government clients by expertly facilitating their seamless transition to the cloud, ensuring unparalleled efficiency and security every step of the way.


Cloud Services


laas, PaaS, Saas, Hybrid Cloud, Migration, Cloud360

Moving towards a hybrid architecture requires expertise in all aspects of technology to fully assess solution requirements and design scalable environments. SHR provides IT engineering services to deliver hybrid cloud architectures. Our SMEs deliver IaaS, PaaS, and SaaS integrated solutions to enable the digitization of traditional enterprise IT infrastructures for DOD and Civilian agencies. We meticulously focus on every aspect of technology

so we can provide our customers a seamless final experience.


SHR leverages automation, software-defined solutions, cross-platform containerization, and hyper-converged infrastructure to significantly increase workload capacity, scalability, and flexibility. Our custom-designed cloud solutions provide several benefits:

  • Reduced maintenance costs
  • Design scalable and elastic infrastructure
  • Optimize service architectures
  • Optimize data center network size and density


Cyber Security


SOAR, Zero-Trust, Insider Threat, Data Analytics, Compliance, Accreditation, SASE, ICAM, Cyber Operations

SHR delivers industry-defining cybersecurity solutions for customers with critical national security mission responsibilities. For optimal threat detection and compliance, SHR designs and implements innovative security solutions according to industry best practices. We provide cybersecurity and accreditation expertise to deliver ATOs for customers. Our engineering approach incorporates security best practices in every project. SHR’s experts enforce these practices across the company to provide automated solutions to deliver platform-agnostic continuous monitoring.


Along with traditional cybersecurity practices, our team works closely with industry to incorporate newer technologies within customer enterprises, to include Data analytics, Zero-trust Architecture, Container Security, and Security Orchestration, Automation and Response (SOAR) and Compliance as Code. Using tools at our disposal, we offer insider threat management, threat and vulnerability assessments, threat mitigation, advisory and security investigation services.


DevSecOps


Everything-as-code, Agile Development, Automation, Software Factory, Kubernetes, GitOps

Securing National interests should not be an afterthought. SHR leads the industry in combining development operations with security. We build code-based security into every solution as it is developed. Through the use of CI/CD pipeline methodologies, SHR ensures IT changes are conducted in code and promoted through Agile development stages. We employ tools and scripting languages to control the drift of IT change rather than manual processes or work instructions outlined in Word documents.


Our proprietary automation scripts can rebuild entire cloud environments and applications — a process that used to take months — in just days.


Engineering & Architecture


SELC, SDLC, ITSM, DODAF, TOGAF, FEAFV2

SHR utilizes automation and orchestration to deliver code-based solutions that are resilient and state-of-the-art. Our customers benefit from a tightly integrated corporate culture that solves complex problems at scale across multiple Federal Civilian and DoD agencies. The engineering team shares lessons learned for best practice IT solutions across our portfolio, using experience in troubleshooting complex problems to eliminate bottlenecks for improved performance.


SHR provides technical expertise to analyze, design, plan, and implement custom solutions to meet customer demands. We standardize and organize customer enterprise infrastructure to align with mission goals. Utilizing industry standards such as DoDAF, TOGAF®, and NIST, we develop “fit for purpose” models that incorporate business, data, application, and technology domains to develop holistic conceptual views and blueprints. We leverage these models to guide our customers through disruptive innovation, digital transformation, growth, and modernization.


Networking &

Data Center


Software Defined Networking, Hyperconverged Infrastructure, Monitoring, ITSM

Working with aging, unreliable hardware can be costly. Done correctly, refreshing infrastructures with self-healing data centers can improve speed, reliability, availability, and interoperability—and provide opportunities to adopt powerful new software technologies. SHR has a history of implementing modern data center architectures from a computing, storage, and networking perspective. We lead the charge on delivering software-defined network architectures for complex customer environments and have a deep understanding of on-premises, private cloud, and commercial cloud solutions.


Our solutions benefit our customers by:

  • Reducing operating and maintenance costs
  • Increasing the speed of provisioning workloads
  • Simplifying management
  • Enhancing security
  • Eliminating vendor lock-in
  • Avoiding long-term investments that don’t include modern capabilities


Strategic Management


FinOPS, CPIC Support, Market Analysis,
Governance, IT Portfolio Management


SHR leverages innovation and thought leadership to help customers realize their vision. With the belief that strategic management is a continuous process, SHR supports agency modernization and transformation efforts by working with stakeholders to:


  • Develop a clear vision by understanding and outlining agency goals;
  • Gather and analyze information by evaluating technical shift, market trends, and resource factors;
  • Formulate a strategy that accounts for cost, schedule, and performance;
  • Implement agency strategy leveraging processes and technologies that are open and interoperable, inexpensive to operate and maintain, easy to manage, and secure; and
  • Evaluate and control the delivery by leveraging performance measurements, consistent reviews, and a continuous feedback loop.
  • We provide SME-level engineering, architecture, and analysis support for the development of artifacts needed for organizational enterprise IT change. We support CTO and CIO initiatives by turning your objectives and thresholds into future modernization road maps.


Software Development


Refractoring, Prototyping, MVPs, CX/UX, TDD, T&E, Data Science, AI/ML



SHR provides software engineering and development services to turn customer business requirements into usable solutions to support mission needs. Our team of expert software engineers and developers write code to support application, cloud, and integration projects. We are versed in multiple software development frameworks which are applied to manage customer projects efficiently based on project criteria, including, but not limited to: Agile, DevSecOps, Waterfall, Spiral, and Rapid.



SHR offers a wide range of software development services to include prototyping, minimum viable product (MVP) development, UX/UI design, mobile app development, quality assurance and ISO/IEC/IEEE 29119 testing. We deliver turn-key solutions that minimize risk by working in iterations to release features early and often. As a result driven business, we focus on developing software that is robust and resilient while minimizing time to market (TTM).


Data Analytics



SHR offers comprehensive data analytics services to its clients, drawing on its extensive experience in migrating over 500 databases. Our services encompass all aspects of data transformation, including remapping, deduplication, and custom software tool development for managing and monitoring data quality. Using industry best practices, methodologies, and frameworks, we offer delivery mechanisms for data migration assessments to ensure a successful migration to the new architecture, enhancing the effectiveness of mission delivery. We specialize in identifying and migrating legacy systems, assessing available options and techniques for moving data, and ensuring data privacy and sensitivity levels are identified during the assessment. Additionally, we provide data architecture and database design, data modeling, and data governance services, as well as an interactive reporting platform to support ad hoc reporting and business intelligence needs.


Team SHR offers a powerful data analytics service called MRADS methodology, which helps customers track and map variations in recorded data to ensure that the results are relevant and applicable to their mission objectives and constraints. By applying statistical, graph theory, and comparative analysis principles, the methodology adapts operational results from synthetic environments to the original, target, or authentic environment. The first step is to develop a data governance strategy that maps all resources, decisions, and test results to mission objectives and constraints. The second step uses network flow calculations to weigh, prorate, and normalize mission effect and identify hidden critical assets. SHR uses the MRADS methodology to provide accurate results of testing, evaluation, and range activities, capturing and including weighted mapping between synthetic resources, events, and associated results to eliminate sources of error and provide more indicative results.